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WARRANTY

OUTDOORGASPRODUCTLIMITEDWARRANTY

WHATTHISLIMITEDWARRANTYCOVERS

HestanCommercialCorporation(“HCC”)warrantstotheoriginalconsumerpurchaserofaHestanoutdoorgasproduct(the“Product”)from

anHCCauthorizeddealerthattheProductisfreefromdefectivematerialsorworkmanshipforaperiodofone(1)yearfromthedateof

originalretailpurchaseorclo

singdatefornewconstruction,wh

icheverperiodislonger(“LimitedWarrantyPeriod”).HCCagreestorepair

orreplace,atHCC’ssoleoption,anypartorcomponentoftheProductthatfailsduetodefectivematerialsorworkmanshipduringthe

LimitedWarrantyPeriod.ThisLimitedWarrantyisnottransferableanddoesnotex

tendtoanyonebeyondtheoriginalconsumerpurchas

er

(“Purchaser”).ThisLimitedWarrantyisvalidonlyonProductspurchasedandreceivedfromanHCCauthorizeddealerinthefiftyUnited

States,theDistrictofColumbiaandCanada.ThisLimitedWarrantyappliesonlytoProductsinnon‐commercialuseanddoesnotex

tendto

Productsusedincommerci

alapplications.

HOWTOOBTAINWARRANTYSERVICE

IftheProductfailsduringtheLimitedWarrantyPeriodforreasonscoveredbythisLimitedWarranty,thePurchasermustimmediately

contactthedealerfromwhomtheProductwaspurchasedorHCCat888.905.7463.

PurchaserisresponsibleformakingtheProductreasonablyaccessibleforservic

eorforpayingthecosttomaketheProductreasonably

accessibleforservice.ServiceistobeprovidedduringnormalbusinesshoursoftheauthorizedHestanCommercialServiceProvider.To

theextentPurchaserrequestsserviceoutsideofthenormalbusinesshoursoftheauthorizedHes

tanCommercialServiceProvi

der,

Purchaserwillpaythedifferencebetweenregularratesandovertimeorpremiumrates.Purchaserisrequiredtopayalltravelcostsfor

travelbeyond50miles(oneway)fromthenearestauthorizedHestanCommercialServiceProvider.

EXTENSIONSTOONEYEARLIMITEDWARRANTYPERIOD:

InadditiontotheOne‐Ye

arLimitedWarranty,th

efollowingcomponentshaveextendedwarrantycoverageasspecificallysetforth below:

1.TheProduct’sstainlesssteelgrillbody,DiamondCutcookinggratesandwarmingrack,stainlessTrellisgrillburners,Sear

burnersandrotisserieinfraredburner(whereapplicable)arewarrantedtobefreefromdefectsinmaterialandworkmanshipundernormal

non‐commercialuseandservi

ceforthelifetimeoftheoriginalPurchaser.Thisexcludessurfacecorrosion,scratches,anddiscoloration

whichmayoccurduringnormaluseandislimitedtoreplacementofthedefectivepart(s),withthePurchaserpayingallother costs,

includinglabor,shippingandhandling,asapplicable.

2. TheProduct’ssp

itrod,briquettetrays,manifold

s,gasvalvesandsealedburnerassemblies(whereapplicable)arewarranted

tobefreefromdefectsinmaterialandworkmanship,undernormalnon‐commercialuseandservice,foraperiodoffive(5)years fromthe

originaldateofpurchase;.Thisislimitedtoreplacementofthedefectivepar

ts,withthePurchase

rpayingallothercosts, includinglabor,

shipping,andhandling,asapplicable.

WHATTHISLIMITEDWARRANTYDOESNOTCOVER:

ThisLimitedWarrantydoesnotcoverandHCCwillnotberesponsibleforandwillnotpayfor:damagetoordefectsinanyProductnot

purchasedfromanHCCautho

rizeddealer;colorvariationsincolorfi

nishesorothercosmeticdamage;failureordamagefromabuse,

misuse,accident,fire,naturaldisaster,commercialuseoftheProduct,orlossofelectricalpowerorgassupplytotheProduct;damagefrom

alteration,improperinstallation,orimproperoperationoftheProduct;damagefromimproperorunaut

horizedrepairorre

placementof

anypartorcomponentoftheProduct;damagefromservicebysomeoneotherthananauthorizedagentorrepresentativeoftheHestan

CommercialServiceNetwork;normalwearandtear;damagefromexposureoftheProducttoacorrosiveatmospherecontainingchlorine,

fluorine,oranyot

herdamagingchemicals;damageresultingfro

mthefailuretoprovidenormalcareandmaintenancetotheProduct;

damageHCCwasnotnotifiedofwithintheLimitedWarrantyPeriod;andincidentalandconsequentialdamagescausedbyanydefective

materialorworkmanship.

ARBITRATION:

ThisLimitedWarrantyisgovernedbytheFederalArbitrationAct.Anydis

putebetweenPurchaserandHCCre

gardingorrelated to the

ProductortothisLimitedWarrantyshallberesolvedbybindingarbitrationonlyonanindividualbasiswithPurchaser.Arbitrationwillbe

conductedbytheAmericanArbitrationAssociation(“AAA”)inaccordancewithitsConsumerArbitrationRulesorbyJAMS.Thearbitration

hearingsh

allbebeforeonearbitratorappointedbytheAAAorJAMS.Th

earbitratorshallnotconductclassarbitrationandPurchasershall

notbringanyclaimsagainstHCCinarepresentativecapacityonbehalfofothers.

www.distinctiveappliances.net 11 Effective April 1,2016

WARRANTY 1

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WARRANTYOUTDOORGASPRODUCTLIMITEDWARRANTYWHATTHISLIMITEDWARRANTYCOVERSHestanCommercialCorporation(“HCC”)warrantstotheoriginalconsumerp

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